Retention, deletion and CSV export
Understand how long leads are stored and how to export data before it expires.
Where retention applies
Submission retention is configured separately for each workspace and constrained by its billing owner’s plan. Workspaces owned by the same account can choose different retention settings within that plan maximum.
The retention cleanup process selects expired submissions in bounded batches and removes old lead records. Attached files are queued for separate storage cleanup; expiry does not mean every underlying storage object disappears at the exact same second.
Review and export data
Step 1: Confirm the retention period
Check the workspace account settings and Billing for the applicable retention allowance. Do not assume a form is an indefinite archive.
Step 2: Filter the inbox
Open the relevant form Submissions page, choose your test/production scope and select an appropriate time window or saved view.
Step 3: Download CSV
Use CSV export or selected-row export where your workspace role and plan permit the operation. Protect downloads as personal data.
Plan or runtime limits
Cleanup depends on the production retention worker being enabled. Account-level retention settings and file lifecycle rules are not interchangeable. Check current Billing and account settings rather than relying on a historical policy document.
See plans and limits